Businesses All A-Twitter

Twitter — the “microblogging” website that lets users post tiny messages to each other — sounded frivolous at first. Why should I care about the mundane details of everyone else’s lives? Especially when I’m a large company? A recent article in Business Week found that quite a few companies do care, in fact. Listening in on their customers’ “tweets” helps them provide better customer service, for example

Web 2.0: Facebook and Professional Writing

From blogs to YouTube, Web 2.0 technology has completely renovated the Internet. Savvy businesses recognize that social networking and user-generated content are great for professionals, too

CEU Credits Available!

We are pleased to announce that our two-day course, Business Writing, has been approved for CEU credits.  Read more about how Write It Well can deliver a two-day business writing workshop that gets results

Write to the Point

I like to prop my words on other useless words. I like to fluff them up. Maybe if I fluff my words enough, nobody will notice that I’ve actually expressed an opinion

Confidential E-Mail in the Age of GMail

If Google had its way, you would never delete e-mail, let alone file it. Google got rid of the old filing cabinet analogy for e-mail when they introduced GMail, which lets you archive everything and easily search for it later. No folders, no files, no trash