E-Mail on a Handheld

Mobile e-mail may not replace traditional desktop e-mail, but it’s a rapidly growing medium. Here are some tips for e-mailing folks who are likely to read your message on their hand-held devices:

  • Keep messages short. When sending e-mail that might be read on a hand-held device, keep messages short and put the key information at the top.
  • Describe attachments. When sending e-mail to people on the move, always describe attachments (briefly) because they might not be able to see them right away.
  • Reduce the need for lengthy responses. Try to structure messages so recipients either do not need to respond or can answer in few words.

For more tips on using handheld devices for business communication, see Write It Well’s guide to e-mail.