The cost of inefficient e-mail

You might have already been concerned about the amount oftime you and youremployees spend managing e-mail (read, write, find). Have you stopped to consider the impact to the bottom line? Based on our data and calculations, a 500-person organization spends more than $4 million dollars each year on inefficient e-mail.

The average worker receives at least 65e-mail messages per day. Multiply that by the number of work days in theyear (240) and that means thatthe average workerreceives 15,600 e-mails per year.

It takes, on average, two anda half minutes to read and respond to an e-mail message. That means thateach worker spends 39,000 minutes/650 hours/81 daysper year managing e-mail.

Of the 156,000 e-mails that the average worker receives each year, about thirty percent are unnecessary. That is equal to27wasted days each year.

Based on a salary of $40/hour,27 wasted days costs about $8,640 per year.If there are 500 employees in your organization, the total cost of inefficient e-mail is $4,320,000.